How to Get Help
Are you writing a grant? Do you need a new computer? Could you use a website?
Browse our A-to-Z list of services or consult with one of our experts to get the help you need. We make it easy to reach us.
Give Us a Call
Our number is (614) 247-8324. Staff will take your call from 9 a.m. to 5 p.m. Monday through Friday, except on university holidays.*
Submit a Service Request
Request one of OIT’s services by completing our service request form.
Send Us an Email
Our Inbox is always open. Send your message to firstname.lastname@example.org and we'll get back to you.
*On-call after-hours support is only available for issues with a college-wide impact. Examples of this include but are not limited to:
- Building-level network outages.
- Inaccessible shared network resources for which there is no alternative resource.
- Hardware or software failures that pose a significant financial loss to EHE.
- The EHE website is unavailable.
On-call customers should expect to leave a detailed voice mail. The on-call technician will call back within one (1) hour of receipt of the voice mail.