EHE Business Operations Service Center moving

Procurement Shared Services Center (PSSC):

Definition: The PSSC is a collaborative strategy that consists of consolidating support functions, to optimize staff, equipment, facilities and knowledge to improve operational efficiencies and enable higher-value service delivery.

What does this mean for EHE?

• The Business Operations Service Center will move to the PSSC effective Oct. 7. The PSSC will be an extension of the current procurement and travel team and EHE is joining a long list of academic, administrative and student units supported by the PSSC.
• The PSSC is housed in the Ohio State Office of Finance and Business Services; this provides them with a front-row seat to policy, best practices, and best processes, enabling EHE to be at the forefront of compliance and service.
• Increased support between central units and EHE.
• Streamlining of transactions and realized cost savings.

What will the PSSC do?

The PSSC will continue to process transactions that the EHE Service Center currently handles which include:

• Amazon Business Orders
• eStores Orders
• Purchase Orders
• Internal Orders
• PCard Purchases and reallocations
• Travel Pre-Payments/Reimbursements

Changes to EHE Processes

Responsibilities: Departments will continue to initiate transactions through eRequests and eTravel, however there are some shifts in responsibilities between the Requesting Department, EHE Finance Staff and the PSSC.

PCards

• Due to physical relocation of the Service Center, there will no longer be department cards located in 350 Campbell Hall.
  • A list of EHE PCard managers and locations will be provided.
• PCard managers will be responsible for uploading receipts, packing slips, and required supporting documentation to eRequest/eTravel, as well as reconciling monthly statements.
• PSSC will continue to provide PCard purchase abilities for most orders upon request.

Travel

• Travel Requests will no longer route through the Service Center – approvals will be housed in the department.
• Travel Reimbursements will be requested by the initiator or traveler via an email to the PSSC.

Deposits

• Deposits will no longer be processed by the Service Center. Departments will be responsible for delivering deposits to deposit centers located around campus.

Who do I contact for assistance?

• EHE Liaison:       Sarah Wakefield(.28)
• PSSC Manager:  Frank Grubb(.21)
• PSSC Website:    https://go.osu.edu/pssc
• PSSC Email:        pssc.servicecenter@osu.edu
  • Will generates a ServiceNow ticket
  • Responses from PSSC may come from IT Service Desk – Office of the CIO Administration