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Information Technology
Starting in FY27, the College of Education and Human Ecology will expand its partnership with the Office of Technology and Digital Innovation (OTDI) to manage local technology services through the MITS Core Services framework. All computer and networking support, classroom technology, IT security and account & ID management will now be offered by OTDI.
The EHE Web Services team will continue to support college websites, AI development and software applications.
Services Transitioning to OTDI MITS:
- Account Management
- Administrator Access
- Classroom Technology
- Computer Support
- Equipment Loans
- File Sharing, Storage and Recovery
- IT Security
- Networking
- Outages / Incidents
- Passwords
- Printer Support
OTDI Phone and Online Support
The IT Service Desk offers 24-hour support, seven days a week.
- Phone: 614-688-4357 (HELP)
- Email: ServiceDesk@osu.edu
- Self Service and Chat Support: go.osu.edu/IT
OTDI Transition Information
Starting in FY27, the College of Education and Human Ecology will expand its partnership with the Office of Technology and Digital Innovation (OTDI) to manage local technology services through the MITS Core Services framework. This transition aims to improve cybersecurity, reduce costs, and address the college's unsustainable surplus of computing devices.
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