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Travel credits and unused airfare

Friday, September 03, 2021

As a result of pandemic cancellations, the college has airline refunds/unused tickets. The university travel office and the Corporate Travel Planners (CTP) have been able to negotiate additional time to utilize the unused tickets and credits through 2022. There are some guidelines to keep in mind when using these credits and or tickets.

  • Unused tickets can ONLY be applied to business travel only and will require an authorized spend authorization number.
  • Unused tickets are not permitted for personal use unless the university is reimbursed for the ticket value. Tickets that are determined to be applied to personal travel must be reimbursed to the university for the ticket value.
  • Credits for unused tickets remain with the traveler until used, transferred of expired. These credits MUST be applied for business use only.
  • The credits may be able to be transferred to another business traveler who has an approved spend authorization number but this must be done through the CTP.
  • Different airlines have different restrictions on the use and expiration of this credits.
  • Your department’s finance officer has a log of these credits.


The EHE Office of Business and Finance will monitor unused tickets on a monthly basis and will work to identify potential credit collaboration ensure value is utilized in lieu of strained budgets. Our goal is to not let any tickets or funds go unused. Please contact your finance officer with any questions or concerns.

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